Legal notice
Welcome to SUNNY SINO TRADING LIMITED. This Legal Notice sets forth the legal terms and conditions governing your access to and use of our website and the purchase of jewelry products offered through our online store.
By accessing our website or placing an order with us, you acknowledge that you have read, understood, and agreed to comply with the terms outlined below.
1. Company Information
The website is operated by:
Company Name: SUNNY SINO TRADING LIMITED
Email: contact@sinolife.shop
Business Address: Flat/Rm H 11/F, Kings Wing Plaza 1, 3 On Kwan Street , Ngan Shing Street, Sha Tin, Sha Tin, New Territories
We are committed to conducting jewelry sales in a transparent, ethical, and responsible manner while providing customers with high-quality jewelry products and professional service.
2. Jewelry Product Information & Accuracy
We make every effort to ensure that all product descriptions, images, specifications, measurements, materials, gemstone information, and pricing displayed on our website are accurate and up to date.
However, due to:
- Differences in screen displays and lighting conditions;
- Natural variations in gemstones, pearls, diamonds, and other organic materials;
- Handmade craftsmanship characteristics;
the actual product may have slight variations from the images shown online.
Such natural characteristics shall not be considered product defects.
3. Jewelry Materials & Disclosure
We provide accurate information regarding the materials and characteristics of our jewelry products.
Where applicable, product details may include:
- Metal type (such as sterling silver, gold, gold-plated materials, stainless steel, or other alloys)
- Metal purity or plating information
- Gemstone type and characteristics
- Product dimensions and weight
- Care instructions
Customers are responsible for reviewing product specifications carefully before purchase.
For jewelry containing natural gemstones, customers acknowledge that variations in:
- Color
- Shape
- Texture
- Inclusions
- Size
may naturally occur and are part of the uniqueness of each piece.
4. Jewelry Compliance & Authenticity
We are committed to complying with applicable consumer protection laws and jewelry industry standards in the markets where we operate.
All jewelry products are sold with accurate material descriptions.
Where applicable, precious metals and gemstones are represented according to their stated specifications and descriptions.
We do not intentionally sell counterfeit, imitation, or misrepresented jewelry products.
5. Pricing & Payment Terms
All prices displayed on our website are listed in the applicable currency shown during checkout.
We reserve the right to:
- Correct pricing errors
- Update product prices
- Modify promotions or discounts
at any time before an order is confirmed.
Payment must be completed successfully before an order is processed and shipped.
By submitting payment information, you confirm that:
- You are authorized to use the payment method provided;
- The information submitted is accurate and complete.
6. Order Acceptance & Contract Formation
Placing an order through our website does not automatically guarantee acceptance.
An order becomes a binding purchase agreement only after:
- Payment has been successfully processed; and
- You receive an order confirmation from us.
We reserve the right to refuse or cancel orders in circumstances including:
- Incorrect pricing or product information
- Suspected fraudulent activity
- Payment authorization failure
- Inventory limitations
- Violations of our policies
If an order is cancelled after payment has been received, a full refund will be issued according to applicable payment procedures.
7. Customized & Personalized Jewelry
For customized, engraved, personalized, or made-to-order jewelry:
- Production times may vary depending on design complexity
- Customers are responsible for confirming customization details before production begins
- Customized products may not be eligible for return or exchange unless required by applicable consumer protection laws or if the product arrives defective.
Please carefully review all customization information before confirming your order.
8. Returns, Exchanges & Refunds
Returns, exchanges, and refunds are subject to our official:
Return & Refund Policy
Customers must follow the procedures and conditions specified in that policy.
Jewelry items must generally be returned:
- In original condition
- Unworn and unused
- With original packaging and accessories
Certain items, including customized jewelry, may be excluded from return eligibility where permitted by law.
9. Shipping, Customs & International Transactions
For international orders:
- Customers are responsible for providing accurate shipping information;
- Customs duties, import taxes, VAT, and related charges may apply;
- Such charges are the responsibility of the recipient.
We are not responsible for delays caused by:
- Customs inspections
- Import restrictions
- Carrier delays
- Incorrect customer-provided information.
Please review our:
Shipping & Delivery Policy
for detailed shipping terms.
10. Jewelry Care Responsibility
Jewelry requires proper care to maintain its appearance and condition.
Customers are responsible for following recommended care instructions.
Damage caused by:
- Improper use
- Accidental damage
- Exposure to chemicals
- Normal wear and tear
- Failure to follow care instructions
may not be covered under warranty or after-sales service.
11. Intellectual Property Rights
All content available on this website, including but not limited to:
- Brand names
- Logos
- Product designs
- Jewelry images
- Text
- Graphics
- Website layout
is the property of SUNNY SINO TRADING LIMITED or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, modified, distributed, or used for commercial purposes without prior written authorization.
12. Limitation of Liability
To the maximum extent permitted by applicable law, SUNNY SINO TRADING LIMITED shall not be liable for indirect, incidental, special, or consequential damages arising from:
- Website usage;
- Product use;
- Shipping delays;
- Third-party services;
- Events beyond our reasonable control.
Our liability shall be limited to the amount paid by the customer for the relevant product or service.
13. Website Usage Rules
Customers agree not to:
- Use our website for unlawful purposes;
- Attempt unauthorized access to website systems;
- Upload harmful software or malicious content;
- Misuse website information or materials.
We reserve the right to restrict access or terminate accounts that violate applicable laws or these terms.
14. Privacy & Personal Data Protection
We respect customer privacy and process personal information in accordance with applicable privacy laws.
For details regarding:
- Personal data collection;
- Payment security;
- Cookies;
- Customer information management;
please review our:
15. Changes to This Legal Notice
We reserve the right to update or modify this Legal Notice at any time.
Changes will become effective immediately upon publication on this website.
Customers are encouraged to review this page periodically to stay informed of any updates.
16. Governing Law & Dispute Resolution
This Legal Notice shall be governed by and interpreted in accordance with applicable laws.
Any disputes arising from purchases, website use, or these terms shall first be resolved through good-faith communication between the customer and SUNNY SINO TRADING LIMITED.
If a resolution cannot be reached, disputes shall be handled according to the applicable jurisdiction and legal procedures.
17. Contact Us
If you have any questions regarding this Legal Notice or our jewelry products, please contact us:
SUNNY SINO TRADING LIMITED
Email: contact@sinolife.shop
Website: https://sinolife.shop/
Thank you for choosing SUNNY SINO TRADING LIMITED
We are committed to providing authentic jewelry, transparent transactions, and a trusted shopping experience.